Your Questions Answered
Lab Grown Diamonds are real diamonds, identical to natural ones in their chemical, physical, and optical properties. The only difference is their origin. Natural Diamonds form deep within the Earth over billions of years, while Lab Grown Diamonds are created in controlled environments using advanced technology. They offer the same brilliance, hardness, and resistance to scratches or damage, often at up to 85% less cost than natural diamonds.
All orders are typically shipped within 8–10 business days, while customized products take up to 15 working days. Tracking details are shared with you the moment your order is dispatched.
At Italian Diamond House, every piece is meticulously crafted by skilled artisans using premium-quality gold and carefully selected certified diamonds. From design and stone setting to polishing and final quality inspection, each stage is carried out with precision and attention to detail to ensure exceptional craftsmanship, lasting beauty, and timeless elegance.
The price difference between natural and lab-grown diamonds can be significant. A 1-carat natural diamond with premium specifications may cost several lakhs, while a lab-grown diamond of comparable quality can be available at a fraction of the price. At Italian Diamond House, we offer certified diamonds that provide exceptional brilliance, beauty, and value, helping you find the perfect piece for your budget and preferences.
We offer 15-day easy returns and exchanges on eligible unworn jewelry returned with original certificates and packaging. Customized or engraved pieces are not eligible for returns but may qualify for our lifetime exchange and buyback program.
All diamonds at Italian Diamond House are certified by trusted laboratories such as IGI, GIA, and SGL, and our gold jewelry is BIS hallmarked. Every order includes the necessary certification and quality documentation for complete peace of mind.
Yes. You can connect with our jewelry experts via WhatsApp, phone, live chat, or video consultation. We're happy to help you choose the perfect piece and answer any questions before you buy.
Yes. We offer engraving and customization services on select designs. You can personalize your jewelry with names, initials, dates, or special messages, and customize certain elements such as diamond specifications, metal type, and settings.
We offer a 100% Lifetime Exchange policy on both gold/platinum and diamond, allowing you to exchange or upgrade your jewellery anytime.
Our Lifetime Buyback option lets you sell your diamond jewellery back to us whenever you choose. For diamonds, 10% will be deducted from the Lifetime Exchange value at the time of buyback.
For complete details on our policies, please visit our official website or reach out to our customer care team.
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100% Exchange Value